I remember that Thread. That Thread was the last time we had communication with the Devs for years.
It’s also worth noting that there was a question in there about Doomfist, talking about how bad he was, and Jeff said “Well what about Doomfist” in spite of the 3 megathreads that were on the front page of the forums.
NOw sure, some of the forums opinions and recommendations have been taken into account, but usually not until someone else said it first, and only if those Recommendations are even looked at which they tend not to be. The devs claim that they read everything on the forums, but they simply don’t.