How are we not at this stage already? How many iterations or versions of Sombra have we gone through, and hasn’t she always been hated? They changed her to be more fair like this, and she’s literally the most interactable she’s ever been with how new Translocator works, and people still complain.
What compounds this is player perception, Sym had/has the same issue. If a hero is bad or frustrating long enough (and since the devs neglect the hero), it signals to the playerbase all their hatred is justified and there’s no reason to respect or regard said hero. That snowballs into more and more hate and a false narrative (like Sombra is too strong as-is/is no skill/a real problem) becomes what most people believe.
Changing longer-held beliefs and perceptions like that is hard, and imo the devs have already dropped the ball with Sombra. I don’t see them course correcting at this point if they already recently ‘reworked’ her and people still hate her/complain about her.