The forums aren’t letting me reply to each of you, so I’ll try reply in one post.
I appreciate the questions and discussion–it would be nice if what I mentioned in my thread got the attention of the developers and if other players let them know if issues I mentioned are also issues for them.
(also, why are these forums so bad?! --that’s another issue… I’ve had Switch players say they won’t post on here because they can’t figure out how to with the silly permission limits you must fulfill before you can post).
If they allow simultaneous queuing, which I’ve suggested before and exists in other games, you can have lots of game modes. Right now the game is like having one queue for a fast food store, and if you’re in that queue, you can only be served by the staff member at that register, but you also can’t see if there’s a staff member there. So you wait in the queue, wondering if you’ll ever be served.
A simultaneous system would mean you can queue for whatever you want and, once a game becomes available, you’re put in it, and once a game is available for what you really want to play, you’re put in it. It’s not perfect, but it’s better than what they have now. I know–I’ve done it in other games.
Also, being able to see how close I am to having a game be a reality while waiting in queue would also help. I’ve suggested that, also.
I know, it’s not common. It is, however, found in very good products that understand the reason people buy things isn’t just to use them, but to have a great experience with them.
Tutorials and in-game trainers are notoriously bad. Players rarely play the way devs intend.
Not all tutorials are bad, nor do they need to be. Check out the Fantasy Strike YouTube channel. It has a bunch of developer made tutorials that are also available in game. There’s not enough of them, but even just something like makes a huge difference and increases the amount of people who will access tutorial content before becoming frustrated and dropping the game.
Also, I already mentioned featuring content from Overwatch league matches as a way to share innovative strategies. That’s a good way to capture things players discover developers might not. There’s a huge untapped resource in player communities that developers are mostly ignoring, much to their detriment.
And there’s lots they can do beyond tutorials to bake “help players get better” into the game. I’m not saying it’s easy, just worthwhile and fairly important to their product. If it’s done well, it would improve the experience significantly.
I’m unaware of the technical challenges–that was just one suggestion.
Though surely they can stream it, somehow. I mean, you can watch the Overwatch league. (Or, you should be able to. I think I tried a few times and it didn’t work, though maybe it worked once.)
Also, Fantasy Strike has good tutorial videos in-game. I’m sure there is a solution that can be found.
They do have quite a number of educational videos on the owl channel
I had no idea about those, which tells me most players don’t, either. That’s part of the issue.
Furthermore I feel that even if there was educational content and it allowed people to improve how would that improve your experience? Because everyone would also be improving so you would be left with the same thing where games are still hard because everyone improved
My issue isn’t that the games are hard. I love hard games! My issue is that, due to matchmaking and other issues that contribute to it being poor, often a critical mass of my team mates or opponents are nowhere near my skill level.
I can do a lot to win games, and do. I’ve been at the point where I thought I couldn’t improve anymore to win games, and I went beyond that. But there’s only so much I can do, especially in the support role. I watch popular Overwatch streamers carry games from zero to high rank and there’s a big difference between the skill of the players they have in the games and what I encounter. The issue is usually that one team has players far better than the other, so it makes it very hard to win in those situations if your teammates act like walking ultimate powerups that auto-deliver to the enemy team. 
Blizzard have acknowledged this by saying Switch players are still new, so they can’t expected to be very good. But I know there are good players out there–I’m just not getting matched with them. That’s the problem. And it’s why I suggest helping players improve should be baked into the game.
People don’t want to suck. They don’t want to lose all the time (losing is part of the game, but there’s difference between “that was a good match!” losing and “my team mates have no clue” losing). But many people aren’t serious enough to, say, go on YouTube and wikis to get better. They might, however, if it was part of the game.
As I’ve said, my point is that while that is true, there are many things they could do to address it.
The player count isn’t as low as you think, and a decent competitive experience is possible, but not with the current design.
Saying “if you want to play X game, but it on another platform” is kind of silly, don’t think think? Last I heard, Fortnite had a very popular competitive scene. It’s possible to do on consoles.