I mean no offense but coming off as condescending is never a good thing. (Titanium did as well not going to lie-but they did have a point about you not understanding that Poke is a meta and was really active hence Mercy’s high pick rate stat)
While I do disagree with Titanium about the state of Mercy now I can understand the frustration they have about her.
Remember OW was originally heavily marketed as a FPS for people from all gaming backgrounds. And Mercy exemplified this for those who were much more into the MMO/RPG style play since her kit did feel reminiscent of that. And this bringing in a lot of people from that gaming background-you could consider her the poster hero for that.
When she was reworked she lost that-like I’m talking Valk 1.0 she was not the same character in the slightest. So when they needed her they tried to put her back to that somewhat original state of MMO/RPG style healer-but it didn’t work.
She’s something more to a MOBA support (depending on who you ask they’ll reply as an actual player or feel more like the support bots you’d get).
The rework in its entirety has been a massive mess and it’s one of the most remembered things about OW-because that was when OW took its first big noticeable shift in how the game was going to change (Brig being the other).
It felt that OW was going against their original claim of “not being another twitch shooter” (quote from an early interview). But I still that’s sorta the road they went down.