I certainly don’t think Blizzard intends to elevate specific people while shoving others down. I think that’s just a problem inherent with how they are calculating MMR on top of SR.
In every other game mode, I am playing with and against golds. Both low and high. I had a secondary plat account last year and maintained it. I clawed my way to gold on this account once and then went on a losing streak literally the day before they removed streaks.
The problem is something with MMR. I don’t know exactly what it is, since none of it is transparent, but here lies the problem at low ranks:
I have decent stats when I have decent teammates. If I am playing a tank and have DPS focusing on who they need to counter, as well as having healers who are paying attention, I can poke, soak, and wreck with that synergy as a tank.
If I am a dps with tanks actually soaking and protecting the team, and healers who don’t believe every DPS can go find a health pack, I can position correctly and do my role.
If I am a healer and I have tanks soaking and DPS actually killing things instead of feeding healers Ult charge, I am golden to heal them and provide extra dps in teamfights when everyone is topped off.
The problem is, when I’m a tank and get 0 heals, DPS are running in 4 different, I can’t perform my role. Swap to healer you say? Ok, let me swap to heals and attempt to salvage this mess of a team that all go in from 4 different directions 1 by 1.
Same for DPS and same for heals.
If you have that team of complete YOLO enthusiasts who will not work cohesively at all, there is not much you can do except try to stay positive. The issue here is those groups affect your MMR. My healing is going to be garbage if everyone is spread out. Soldier is taken by someone who keeps running in solo, so I can’t pick him to self heal. About the only character I can reliably play in groups like that is Moira since she is very self sufficient and her damage is nothing to sneeze at in 1v1.
The issue isn’t that the bell curve is forced or incorrect exactly. It is that the way MMR is forced into the SR calculations, you have a lot of people from bronze to gold who really don’t belong exactly where they are. You have tons of gold tier matches in bronze with people who have fallen and are trying hard to climb back up. You have tons of high bronze/low silver tier players in gold who stagnate in gold because the system tries to force a 50% win rate by mixing good players and lower tier players together. A single streak of bad luck can spiral into hundreds of SR lost, but since your MMR is also calculated, you’re still playing the same quality matches once you get decent groups who work well together and your stats rise again.
I don’t know why people who have never been to bronze in the last few seasons always say that people can’t aim, nobody ever works as a team, or positioning is nonexistent. That isn’t the case at all. Is it the same as plat players? No. The difference is in bronze, the “meta” is essentially nonexistent, so you have to play differently to succeed.
I know great positioning on route 66 defense. I know not to push that corner and pile on the cart. The enemy spawns 50 yards behind it, they have a tremendous advantage. But I can’t very well sit behind the corner to watch the back tunnel or sit on the gas station when we have morons as Rein, soldier, D.va, Zarya, Lucio, etc refusing to stay back at the choke. When important characters insist on sitting on the payload, I have to adapt and figure out other positions that are somewhat safe to heal from while keeping an eye on flankers so I’m still able to hopefully get help from my team.