yea i am salty becuz i got banned for abusive chat and i cant even appeal for the ban.
Seriously tho banning people for abusive chat is stupid. i understand chat bans and this is as far as it should get but banning from the game is just stupid specially when u can mute them.
on top of that what is abusive chat and what is not is different from one to another, also its just resources wasted into something that already have solution AKA “MUTE” rather than spending it on real problems like hackers.
Honestly, I sort of agree, if you just mute them, problem solved. No need for a suspension. Then again, they suspend you for playing off-meta. So, I guess from the perspective of them actually dealing with toxicity, it makes some sense given that they target innocent players as well.
You can try, but if it was through the easily-abused automated system where a group of a few trolls decided to report you, blizz doesn’t look into it at all.