Didn’t catch your screencap, but to speak to that, we don’t try to ‘cover up’ things like this. If you think about it from a functional standpoint - it’s way faster for people like me to direct players to the twitter or any breaking news information we have, or inform them of issues like I did yesterday/today while they are being investigated. It saves both you and us time, so I can continue helping other players instead of work on a problem that is outside of your control.
Okay, as for the tech issue - if we don’t have a PC, we’ll do without. Before we touch anything else, are you having the problems at this very moment still? From all my telemetry, things should be good at this point. If you are still having problems, do the steps I mentioned resolve them? You may need to pick something up cache-wise and forcing the data to update in your console/router may be just the ticket.
You also mentioned more reports - if you can link me to those, I’ll be happy to look, but typically we just haunt the forums since that’s where we do our support.