What I hope it looks like-
Better communication from Devs to community.
Fortnite (both pve and pvp), Dead by Daylight, and Warframe both big and small community games have consistent dev streams. They have devs and community managers who are active on Twitter, forums, and reddit. They communicate with the community, acknowledge feedback, create roadmaps, and updated quite frequently. They may not be perfect but they are very active, all 3 very different games. They also tend to take criticisms quite well, and dont hide from the community.
More content, the game has grown, they have merchandise, OWL, more players, yet they have decreased the amount of skins during events, the events are the same as their previous years, with archives being the exception. They very very rarely add new skins to the base loot. Skins = Money and money in turn helps more content grow. I used to buy lootboxes religiously during year one and part of year 2. I would again if they put more content out, outside of events, or increased the amount of skins during events. They said that balancing, and features are the reason, however most upcoming features are held secretly until they are close to being finished. Whatās to say that itās a feature the community doesnāt care about or want. That goes back to communication. Granted itās a big community and feedback will never be 100% on one side or the other but seeing what people think before putting money and work into a system they may not want is a waste. Not saying they did that, but just in regards to all the secret stuff they say they can never talk about.
Less shields and Stuns. More main healers.
Mercy is the only healer who cannot heal, and attack at the same time. Either we change Mercy to do both like the others, or add more diverse main healers. I am just over shields personally lol. No more lock on heroes, they got rid of symettras lock on, but we still have Moira, one lock on hero is one too many in my opinion. That goes for turrets as well.
More lore, cinematics etc. That goes without saying. Winston has been calling the team back for almost 3 years, Iām ready to see whatās next, keep the past stuff to archives (with the exception of single character background cinematics thatās fine)
Community contests, create a skin, map ideas etc.
I could literally talk about it for days, which is sad because Iāve gone from putting in several hours a day to a couple hours a week. While I dont care for the game how it is right now, I hope it gets better.
Also I dont expect anyone to agree with me these are just my personal ideas and hopes.