WAVE ISP packet loss (WA)

+1, reappeared tonight for me. Attached below is LookingGlass info at time of error. Didn’t get to fire up WinMTR for the problematic game.

Do want to point out that this coincides with the recent OW patches (Bastet). As pointed out in the previous thread on this topic (Wave Broadband California Packet Loss - Nov 22 2018), this seems to coincide with OW client changes.

Did anyone try PTR within this same time period? Were connection issues present there as well?

TRACEROUTE:
traceroute to HEINEBOREL, 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.289 ms  0.281 ms  0.280 ms Blizzard(24.105.18.2)  0.617 ms  0.664 ms  0.718 ms
 3  137.221.105.14 (137.221.105.14)  0.955 ms  0.967 ms  0.980 ms
 4  137.221.66.18 (137.221.66.18)  0.940 ms  0.941 ms  0.940 ms
 5  137.221.83.66 (137.221.83.66)  12.963 ms  12.970 ms  12.970 ms
 6  137.221.65.68 (137.221.65.68)  12.763 ms  12.818 ms  12.799 ms
 7  137.221.65.1 (137.221.65.1)  12.787 ms  12.895 ms  12.880 ms
 8  137.221.65.7 (137.221.65.7)  12.871 ms  12.779 ms  12.749 ms
 9  137.221.70.32 (137.221.70.32)  12.670 ms  12.676 ms  12.668 ms
10  cr1-sjo-p200.bb.spectrumnet.us (206.223.116.182)  13.029 ms  12.615 ms  12.911 ms
11  cr1-pdx-a-hu-0-7-0-1.bb.as11404.net (192.175.28.239)  36.449 ms  35.899 ms  35.030 ms
12  cr2-sea-a-hu-0-7-0-6.bb.as11404.net (174.127.141.70)  34.993 ms  34.508 ms  34.350 ms
13  cr1-sea-be100-4000.bb.as54858.net (216.243.28.206)  34.290 ms  33.837 ms  33.806 ms
14  HEINEBOREL  34.101 ms  34.109 ms  34.157 ms


10/01/2019 07:51:32 UTC
--------------------

TRACEROUTE:
traceroute to HEINEBOREL, 15 hops max, 60 byte packets
 1  Blizzard Blizzard  1.500 ms  1.499 ms  1.499 ms Blizzard(24.105.18.2)  2.242 ms  2.271 ms  2.275 ms
 3  137.221.105.14 (137.221.105.14)  2.286 ms  2.333 ms  2.335 ms
 4  137.221.66.18 (137.221.66.18)  2.261 ms  2.282 ms  2.301 ms
 5  137.221.83.66 (137.221.83.66)  13.887 ms  13.904 ms  13.907 ms
 6  137.221.65.68 (137.221.65.68)  13.754 ms  13.237 ms  13.212 ms
 7  137.221.65.1 (137.221.65.1)  13.159 ms  13.094 ms  13.091 ms
 8  137.221.65.7 (137.221.65.7)  13.066 ms  13.359 ms  13.313 ms
 9  137.221.70.32 (137.221.70.32)  12.838 ms  12.830 ms  12.824 ms
10  cr1-sjo-p200.bb.spectrumnet.us (206.223.116.182)  13.030 ms  12.904 ms  13.147 ms
11  cr1-pdx-a-hu-0-7-0-1.bb.as11404.net (192.175.28.239)  33.665 ms  34.123 ms  33.317 ms
12  cr2-sea-a-hu-0-7-0-6.bb.as11404.net (174.127.141.70)  32.887 ms  32.896 ms  33.121 ms
13  cr1-sea-be100-4000.bb.as54858.net (216.243.28.206)  33.375 ms  33.022 ms  33.015 ms
14  HEINEBOREL  34.096 ms  34.113 ms  34.405 ms


10/01/2019 07:51:33 UTC
--------------------

MTR:
Start: Thu Jan 10 07:51:33 2019 Blizzard  1.|-- Blizzard                         0.0%    10    0.3   0.3   0.3   0.3   0.0 Blizzard 0.0%    10    0.5   2.3   0.5  18.0   5.5
  3.|-- 137.221.105.14                       0.0%    10    0.7   0.7   0.5   0.8   0.0
  4.|-- 137.221.66.18                        0.0%    10    0.7   0.7   0.5   0.9   0.0
  5.|-- 137.221.83.66                        0.0%    10   13.0  13.4  12.8  17.9   1.5
  6.|-- 137.221.65.68                        0.0%    10   12.9  13.7  12.8  16.6   1.1
  7.|-- 137.221.65.1                         0.0%    10   13.0  14.5  12.8  25.5   4.0
  8.|-- 137.221.65.7                         0.0%    10   12.9  15.3  12.8  32.8   6.3
  9.|-- 137.221.70.32                        0.0%    10   12.7  15.5  12.6  28.4   5.7
 10.|-- cr1-sjo-p200.bb.spectrumnet.us       0.0%    10   13.7  12.9  12.7  13.7   0.0
 11.|-- cr1-pdx-a-hu-0-7-0-1.bb.as11404.net  0.0%    10   33.3  33.3  33.2  33.4   0.0
 12.|-- cr2-sea-a-hu-0-7-0-6.bb.as11404.net  0.0%    10   32.7  32.9  32.7  33.2   0.0
 13.|-- cr1-sea-be100-4000.bb.as54858.net    0.0%    10   33.3  33.2  32.9  33.4   0.0
 14.|-- HEINEBOREL                      0.0%    10   35.2  34.6  34.2  35.2   0.0


10/01/2019 07:51:33 UTC
--------------------

MTR:
Start: Thu Jan 10 07:51:33 2019 Blizzard  1.|-- Blizzard                         0.0%    10    0.3   0.3   0.2   0.4   0.0 Blizzard 0.0%    10    0.6   2.3   0.5  18.0   5.5
  3.|-- 137.221.105.14                       0.0%    10    0.7   0.7   0.5   0.8   0.0
  4.|-- 137.221.66.18                        0.0%    10    0.7   0.7   0.5   0.8   0.0
  5.|-- 137.221.83.66                        0.0%    10   13.0  13.3  12.8  17.7   1.3
  6.|-- 137.221.65.68                        0.0%    10   12.9  13.6  12.7  16.6   1.2
  7.|-- 137.221.65.1                         0.0%    10   12.9  14.4  12.8  25.6   4.0
  8.|-- 137.221.65.7                         0.0%    10   12.8  15.3  12.7  32.8   6.3
  9.|-- 137.221.70.32                        0.0%    10   12.6  15.0  12.6  24.1   4.4
 10.|-- cr1-sjo-p200.bb.spectrumnet.us       0.0%    10   18.3  13.4  12.7  18.3   1.7
 11.|-- cr1-pdx-a-hu-0-7-0-1.bb.as11404.net  0.0%    10   33.3  33.3  33.2  33.4   0.0
 12.|-- cr2-sea-a-hu-0-7-0-6.bb.as11404.net  0.0%    10   32.7  32.9  32.7  33.2   0.0
 13.|-- cr1-sea-be100-4000.bb.as54858.net    0.0%    10   33.3  33.2  32.9  33.4   0.0
 14.|-- HEINEBOREL                      0.0%    10   34.8  34.5  34.0  34.9   0.0


10/01/2019 07:51:32 UTC
--------------------