Was told by Blizzard CS to post here about Twitch Drops

I left twitch on until I got the “You are now eligible to get OWCS Away Ashe Skin for Overwatch 2. To get your loot, claim your Drop by June 10, 2024 1:59:00 am UTC on the Inventory page!” notification.

I went to the Inventory page the next day to claim, but it was not there (this was before June 10). I contacted Twitch and after many replies, they told me to contact Blizzard.

I contacted Blizzard (this was still before June 10). After many replies of back and forth and reiterating the issue, they told me to post here.

I did not see the drop in the inventory page