Voice chat issues

I play on my ps5 and have been playing since overwatch 1 season 2. Im not able to join voice chat anymore either game chat or team chat. Help so I can climb the ladder and atleast hear callouts.

Me too, i just got a new headset and have a newer controller. I play on console (switch), it shows im wearing a headset when i view the social tab and can change it to team or group but my username has a mute icon i cannot remove. I have adjusted settings and restarted game. Nothing helped. When it did randomly let me join I got an error code that I was removed from vc and if the problem persists yada yada. My gaming setup is brand new so i know its not my controller or the headset which arrived in the mail literally today. Im brand new to comp would like to make callouts when i play with my team for better synergy.