Unstable ping in PSE1 Singapore Server

Technical Support
1

I was having 25-30ms stable in PSE1 servers but today I started having unstable ping from 25+ to 400+. My connection to other games are normal (Dota2 at 10ms average and CSGO at 25ms) And below is the WinMTR result.
imgur. com/QsWgY4g (Image of the network stats of the match I was connected to)

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  684 |  684 |    0 |    0 |    2 |    0 |
|                         147.158.191.254 -    0 |  683 |  683 |    1 |    4 |  127 |    2 |
|                             10.55.106.1 -    0 |  683 |  683 |    6 |   12 |   53 |   21 |
|                            10.55.50.110 -   10 |  501 |  455 |    6 |   19 |   57 |   39 |
|                            10.55.41.116 -   13 |  457 |  400 |    0 |    8 |   24 |    8 |
|                            52.46.166.54 -   16 |  421 |  354 |    8 |   10 |   35 |   10 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                              52.93.9.27 -   13 |  461 |  405 |  360 |  456 |  535 |  479 |
|                          203.83.223.202 -   14 |  441 |  380 |    0 |   90 |  196 |   68 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  137 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
2

Most of the data in your test is being blocked by the networks it’s traveling through. While I do see some lag early in your ISP’s network, it’s hard to track it because of the blocks. The staff may have more insight on that.

However, I do see your high ping in the netgraph, but I also see your SIM spiking to 108ms. This value should be relatively low (<20ms), and shows a delay in your client processing a tick from the server. Have you been experiencing any other performance problems?

3

Nope just ping spikes. Also I’ve also experienced similar ping spikes in COD Warzone. Thanks for the help anyway.

4

Edit: Your issue may be similar to the one being discussed here: Random freeze for 1 second - #19 by Kaldraydis-1147

With the value being so high, it’s probably still worth checking your hardware temperatures while playing, and maybe even some benchmark tests to see how everything is performing. Especially since this value shouldn’t be over 20ms if your hardware is performing well.

Note: Some of these tests, other than the first one, can take quite a while.