Unlocks are missing?

Hello. I haven’t played Overwatch in a few months and all of my unlocks are gone. I main 76 and I had at least 50 of his unlocks, but now I only have 3. Does it have to do with updates or inactivity? I’m guessing OW League doesn’t reset unlocks, right? Any help would be appreciated.

Please see the following for information and as much detail as possible:
https://us.forums.blizzard.com/en/overwatch/t/skins-missing-or-becoming-locked/1566

So far, there is no help or any sign of a fix for a 2 year old issue that is still effecting people to this day.