At the beginning of this season I was placed into role queue support Bronze 5 even though I finished season 3 in bronze 4. Since season 4 started, I have won over 15 games (so my rank should have adjusted 3 times) and yet I have stayed in bronze 5 every single time. I have had many more wins than losses each time (last adjustment I went 5 wins and 1 loss [all three of the memebers in my party who were higher bronze ranked up at least 2 ranks yet i remained in bronze 5 for the third time])
The two adjustments before that I also did not exceed more than approximately 3 losses, winning 5 each time. I was topping the healing charts as well and also had high dps on many of these rounds. I was playing with friends in silver /gold so was also playing teams of higher rank.
It seems there is a bug that is making it unable for me to rank up. I know I am not the best player in the world but I have been playing since season 8 of OW1 and feel like something just isn’t right here. Has anyone else experienced this? Feels impossible to change my rank and feeling super discouraged!