Unable to contact technical support!

My overwatch keeps crashing, I have tried to raise a ticket, but submit button doesn’t work!!!

List of last errors:
4899E0A5-01A5-43C4-A409-BC03D68F067D
4A9A94A5-A8DE-4AEF-82C9-04815EC5976D
your rendering device has been lost
ED0147AE-E97C-4FF5-A1EB-ED2D6420DFF2
your rendering device has been lost
1E415CB7-5874-416C-8FEF-3C3A9B9A0161
68E22A9A-FBEE-4782-B014-1B50C004AE65
8AAC43F0-A65B-4D00-BD5F-1B6691A49BDA
94783CDF-7E34-4DC4-A185-1A6C04C20E20

Are you using an RTX graphics card by any chance?

If so please do read this article:


It might be able to resolve your current issue.

The new ticket system doesn’t notify you when you’ve neglected to complete all the necessary fields. I recommend carefully looking over the ticket interface to see where something is missing. For most people, it’s that they didn’t include both a dxdiag and an msinfo file. But otherwise, the ticket system is not broken.

Players are not going to be able to read your error codes, but the staff may see your thread and be able to help. However, I recommend just completing the ticket and sending it in.