I reached top 500 in season 8, although i didn’t end there, but I didn’t reveive any title or player icon for achieving top 500.
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Unfortunately, Top 500 player icons and sprays are exclusive to Overwatch 1 and are no longer earnable. I have linked the post explaining the Top 500 icon situation here if you want to read about it: Competitive CTF Top 500 icon. However, if you’re experiencing other bugs regarding competitive, I’d encourage you to check out the competitive bugs megathread linked below, which archives and documents almost every competitive bug since Overwatch 2 launched. Please help in spreading the word about this megathread and other related threads regarding these issues.
The Competitive Bugs Megathread