This game is literally unplayable

Technical Support
1

I’m serious. This isn’t a meme or a joke or whatever. This game cannot be played anymore. Since this new update I struggle to even load the game properly. My game usually freezes on the menu screen and then I time out. If I’m lucky enough to somehow make it into a game I’m have almost consistent packet loss. It’s absolutely ridiculous that this came from a simple map release. I mean really, how do you screw something so simple up so badly? To make matters worse, ever since the stupid hammond update, I’ve been having consistent fps drop, too. Plus, with this map update, it’s only gotten worse. It’s just appalling how poorly this game runs. Quit putting out content that clearly isn’t ready just so you can show in blizzcon. It’s lazy and stupid. Even worse, I know I’m not the only one with these problems because this tech support forum is full of them. And yet, for some reason, I have a feeling blizzard won’t do, or even mention, anything about them. Even better, they’ll probably blame us for the problems because that obviously makes sense.

1 Like
2

Based on your description this sounds like straight up connection issues. I suggest investigating where these problems are occuring by doing a WinMTR test. Since it sounds like it is very difficult to even log onto the game, you may need to skip step 5 and use one of the pre-provided IP addresses I have listed below.

WinMTR instructions:

  1. Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
  2. Unzip the WinMTR.zip file to the Desktop.
  3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
  4. Run the WinMTR.exe
  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph
    note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78
  6. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
  7. Click on “Copy text to clipboard”, then return to this forum thread.
  8. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:

  • US West - 24.105.30.129
  • US Central - 24.105.62.129
  • Brazil - 54.207.107.12
  • Europe - 185.60.114.159
  • Europe - 185.60.112.157
  • Korea - 211.234.110.1
  • Taiwan - 203.66.81.98
3

There are arcade cabinets that say they are two player but don’t have a second controller in hanamura. That is LITERALLY UNPLAYABLE

4

Come on down and bump this post -