The support class is unbalanced as hell

Nice productive discussion, thanks all.

Zenyatta: Agree that he is in a good place. I can see discord getting nerfed again, but he would need some other self defense if so. Maintain ability to heal through barriers.

Mercy: I dont play her enough to comment with perfect clarity, but I have to admit that Valkyrie seems like a boring ult. The basic kit rez is nice to revive someone given the new “one shot” meta. But I totally understand that it should be returned to an ult ability if we didnt have the current meta.

Lucio: Totally agree that he just cant compete anymore now that practically the whole roster has movement abilities. I like iTank’s idea of increasing the aura size with Amp It Up. Lucio’s ult should have a much faster cast time, increased shields by 150, and decay at 30% slower than the current rate.

Moira: I love Moira, she is a the definition of a fun and capable healer. However, I will admit she needs some gentle nerfs. Increase the cooldown for her Fade ability (+2 sec). She should not be able to use it 3+ times in a duel. Her damage also must be reduced. Either drop Biotic Orb to 150 damage over 4 seconds or reduce Biotic Grasp to 45 per seconds. Now that her only barrier -penetrating heal is the orb, I would increase its healing to 330 over 4 seconds.

Brigette: The naysayers might be right on this one. Due to the fact that she can spam armor at will, she has shaped the current meta. Please see This game has became focused entirely around one shotting your enemies for a solid discussion. I think she is due some pretty serious changes for the better of the game: 1- Shield Bash should absolutely not stop Reinhardt’s Charge. The fact that this made it out of PTR testing is asinine. Honestly, they shouldn’t even negate each other like Doomfist’s Rocket Punch; Brigette should lose that encounter. I dont play Genji at all, but I dont think she should be able to combo him to death since he doesnt have Tracer’s Recall. 2- Shield Bash should not be able to penetrate Rein’s barrier. If she flanks, then that is acceptable. 3- Shield Bash should deplete 100 HP from the Barrier Shield. This is a critical adjustment that forces more than stun spamming to be effective with her. 4- Repair pack needs major adjustments. There must be a sensitivity adjustment like Zenyatta’s. Also, reduce the healing to a point where you dont have to one-shot the targets to be competitive-maybe 120HP+ 20 armor?
Brigette the concept as a melee healer is fun, but the stunbot she has become truly ruins the gaming experience- especially in QP. I am ok with her ult giving armor, but I would adjust Rally so that there is no longer a speed boost but increase the radius from 8 to 16 meters. Maybe we could actually see Lucio synergy then.

Ana: I’ve spent most of my time in this game on Ana, despite her being added later. Ive made my list over at Ana buffs that are needed - #13 by killertcell-1984 . In short: Nanoboost needs a bit of love to ensure effectiveness, Biotic Grenade and Sleep Dart should trigger passives since they are skill related, consider a movement buff on a long cooldown.

The support class can be balanced without homogenizing the character’s kits. Im glad everyone is so involved with shaping the game and hope the developers continue to consider community feedback.

EDIT: Grammar