The rank on the tank does not increase

rank error
my rank on the tank has not increased since overwatch 2, but after the introduction of the new rank system, I saw that I was simply rolled back from platinum 5 to gold 2 every time

[https://imgbly.com/ib/LRI2XKNZGe] [https://imgbly.com/ib/uT38gghMib]

Hi mate, check this thread out