The matchmaking system is terrible for me

Hello, good evening.

Lately, I’ve been playing a lot of Overwatch 2 competitive. I’ve been improving and learning, managing to climb to the Platinum 4 rank, and everything was going well. However, from that moment on, the matchmaking system has been terrible for me in most of my games. It only matches me with people who don’t even know how to play, and my win rate percentage has plummeted. Currently, I’m in Silver 1, and I continue to experience losses.

In my latest match, all my teammates were literally bots, and I don’t understand how it’s possible for me to win and climb to ranks where I should truly belong. I have a video and screenshots of the last match.

I don’t know what’s happening with my account for this to be occurring with the matchmaking. I wouldn’t mind if you reset my statistics to continue playing and ranking with people who genuinely play. I hope you can help me.

Here is the evidence of the bots in competitive:

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From the video, those players on your team don’t seem to be bots but rather smurf account farmers, which are people who intentionally create new accounts and throw games to decrease their MMR, so that they can later be sold to smurfs. While technically not a bug, this behavior is still definitely reportable for gameplay sabotage.

As for your issues with rank adjustments, rank placement and rank adjustments take into account more than just wins and losses, they are also affected by how far apart the ranks are between you and your opponent, how new your account is, and how long ago you last played. Newer players have much more drastic rank adjustments due to the lack of performance history to base initial skill and inactive players similarly have more drastic rank adjustments due to the lack of recent performance history. Both of these are potential explanations as to how players that are grouped and play the same matches can end up with different ranks. Feel free to read the updated Developer Blog explaining rank adjustments here: Competitive Play Update – Teaming up for better matches - News - Overwatch. However, if you believe that this truly is a bug, then please do check out the competitive bugs megathread linked at the bottom of this post, which archives and documents almost every competitive bug. I’ve compiled a list of similar posts regarding similar bugs under: Incorrect Rank Adjustment. Please help in spreading the word about this megathread and other related threads regarding these issues.