Crash ID (or whatever it’s called):
5A77D743-3226-4111-A7D4-411BC8247ED3
I was casually playing quick play when the game suddenly crashed mid-game and an error message popped up with the ID. This same thing happened once earlier today and twice yesterday.
I updated my drivers yesterday and thought the error would disappear like it usually does, however it didn’t help. Today I tried scan and repair on the Battlenet launcher and the scan found something to fix, but I crashed after a while again.
I don’t really know what to do now, so any help would be appreciated.
When you are crashing to where the Blizzard Crash Handler app appears, this is often due to outdated drivers or a conflicting program. Please follow these steps first if you have not already.
If nothing helps, please go ahead and start a web ticket and share those crash errors in the ticket. Please also remember to add your system files so that Blizzard can learn about your computer quickly.
Looking at the details of the crash report itself, it highlights voice and audio modules as well as graphics tasks. So, updating your video drivers was a good start, but let’s also check the instructions in this post for the audio side of things:
This is ridicilous I have lost my endorsement due to your crashes. It is not my fault game crashes mid way through a match. Worked fine till the stupid force blizzard update!
Please try not to respond to a issue that is not likely your own. As always all penalties including loss of Endorsement ratings will apply for leaving games. Details:
I followed the instructions in the post and played a few games to see if I would crash again. I almost thought the error was fixed but then I crashed again during a quick play game.
Here is the crash ID:
D65B427C-C278-4248-A3DD-47A1B2D8587E
I tried “scan and repair” on the battlenet launcher but I have yet to see if it helped.