Super low fps, i can't play the game

[Juan-15191]

I got on this game after almost a year, i was running 154+ fps before easily. I added more ram recently but i dont think that’s the problem. I tried uninstalling game, repair, deleting old game files, disabling HPET, DDU, pretty much most options. My GPU and CPU usage is 10%, 30% max, I get about 15-20fps…
GPU: GTX 1060 6GB
CPU : I5 6600K
RAM: DDR4 16GB
OPERATE: WINDOWS 64BIT
Please help… I tried everything, I want to play the game
MSINFO: pastebin()com/q21qiDKf

[Nicole-1893]

@Juan-15191

I got on this game after almost a year, i was running 154+ fps before easily.

It’s not advisable to share your MSInfo publicly, instead we would want to look at a DxDiag normally. However, a quick glance at your information shows that you’re using a Razer Chroma device, so I recommend looking at the sticky thread at top of this forum:

Known Technical Support Issues - Updated Oct 13, 2021

Low FPS with Razer Chroma Software Installed We have seen reports of dramatically lower than expected FPS with Razer Synapse/Chroma installed. Typically players will see their FPS stuck between 15-30 FPS while experiencing this issue. If you have your Chroma device, enable Chroma effects for Overwatch, or uninstall the Razer Synapse/Chroma software and reinstall the newest version of Synapse 3. If you no longer have your Razer device, follow the steps for the Razer blackscreen issue.