Sudden low GPU utilization, started just yesterday

[Nicole-1893]

@MitzeruAyame-3774

I booted up the game and it suddenly goes down to ~13 fps in the main menu screen.

Is it the issue mentioned in the pins?

Known Technical Support Issues

Low FPS with Razer Chroma Software Installed We have seen reports of dramatically lower than expected FPS with Razer Synapse/Chroma installed. Typically players will see their FPS stuck between 15-30 FPS while experiencing this issue. If you have your Chroma device, enable Chroma effects for Overwatch, or uninstall the Razer Synapse/Chroma software and reinstall the newest version of Synapse 3. If you no longer have your Razer device, follow the steps for the Razer blackscreen issue.