Stuck in bronze 1 with positive win loss ratio

I’ve been stuck in competitive (support role) in bronze 1 for 4 placements long. My win loss ratio’s have been positive in all of the placements (with the likes of 7:5 as worst, and I’ve even had a 7:1 (7 wins 1 loss) ratio). My friends who lose way more have got ranked in silver and gold instantly after being placed in bronze 5 in the first placement (like me, i only got op to bronze 1). Is this a bug in my account? Winning 28 games (and playing a lot more) and not going higher than bronze 1 is quite weird…

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A lot of people have been having this issue. I made a post about it here.