My fav mode is mystery heroes because that’s where the knowladge of how to utilize any hero the best pays off most. I think being able to be somewhat good with any hero is a skill. Same, being able to master one hero to the fullest potential is also a skill.
“skill” is relative to where is needed. The difference is that if you focus on only making the game better for the 5% of the playerbase who are the highest ranking ranked players and you ignore the 95% of who are mostly casual players and will never reach the skillcap needed to be that survivable as supports.
This exact thing happened to Rainbow Six siege, all my friends agreed that they quit because the devs became so obsesedd with balancing, that none of the operatives feel impactful anymore, people had their favorite weapon sigths removed from their favorite operative because top 500 players were aiming too well with it, had their favorite weapons rebalanced into a peashooter that can’t kill anything unless you are a top 500, and many more.
And what did these changes accomplish? Rainbow Six Siege went from its peak 28 million players in 2020 to 12-14 million players today, and most of my friends agree that they quit Rainbow because they got tired of the game being balanced for the top players.
Most players can’t survive as Genji for 2 minutes, but the top ranked players constantly want him nerfed because there the players have reached his skillcap.
Nerfing a character will reduce the skilcap but it will make it even harder for starting players to enjoy and learn him. Many players will never reach Genji’s skillcap, so they shouldn’t play him?
You might as well just make ranked-only heroes at that point.
That’s why when balancing a character, the whole effect it puts on the playerbase needs to be looked at not just what the top ranked players think.