SR loss after server crash

I was playing a match in which the enemy team disconnected leaving one player and shortly after the game server crashed and I ended up losing SR. Is there a way to get the SR back from that match and an explanation as to why it crashed after the enemy team left? I was kicked to a message saying the server is not responding and then it immediately loaded into a new server leaving missing SR from the match. Has anyone experienced this before? I checked my connection and I never lost connection through the entire exchange.

Unfortunately, there is no way to get your SR back than to keep playing and earn it back.

thanks Nicole for your response!