Sometimes when entering a game, a static pop sound plays and when entering the game, some sound effects go missing (such as point capture sound, footsteps sound, other sfx along those lines). I have checked my volume to make sure they are all at 100, and they are.
Sounds that I know go missing:
Footstep sounds
Point capture sound/objective won/lost sound
Torbjorn turret upgrade sound/molten core sound
Sfx for hero abilities (e.g. Pharah jump jet, Tracer blink)
Can confirm this is happening on my system too. ‘popping’ sounds when sound effects should be playing. Have run through the usual checks for desktop issues (updated drivers, etc). Did a scan and repair, some files were downloaded first time but problem returned.
There have been quite a number of sound issues lately, especially with footsteps either being way too quiet or way too loud. Here’s a video from my playing today where I trip a venom mine but there’s no explosion sound effect, only coughing from the gas. Just after that a Hanzo is running right next to me but you can’t barely hear him at all, while the Widow meters away shoots her machine gun and it’s loud as crazy.
So I was playing yesterday when this happened. McCree blindsides me in a quiet Petra corridor, nobody around, and his footsteps are so quiet they’re basically inaudible, no way to react until it’s already too late. You can actually hear a Symmetra walking above me far louder than the McCree who’s right next to me.
What’s more, his gunshots actually drown out the sound effect of his using the jump platform, which momentarily confuses me to his location when I peek around the corner during the fight.
There’s now a major thread discussing these dropped audio issues, if you can post about your experience with the problem there or have any relevant footage to add to the growing clamor about this issue please lend us your voice: