I dont think blizzard values the forums feedback enough to have someone on their payroll just for the sake of talking to us.
Are you really not smart enough to realize that there are no words that could “quell the fire” of the forums toxicity?
Spoken like a person who has no idea what they’re talking about
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There are mods here under the guise of regular posters. They try to guide away any anti-blizz or rigging posts by brown-nosing for the company. It’s easier for them to do it that way than to post as Blizz and get jack done.
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You are absolutely right about one thing: action speaks louder than words.
They talked big, did about nothing, got criticized for it and just decided to leave. I mean why make the visits when it surmounts to nothing? If they instead spent those hours somewhere else it’d be better spent
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That an interesting way of looking at it.
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it’s not that they can’t “handle the toxicity” (have you ever been on reddit?) but the feedback here is absolutely useless and has no value whatsoever.
but it is also a toxic hole that needs to be blocked off and concreted over
seems like they are making one last effort on this game to attract new players so coming here wouldn’t do anything for them. I wonder what their expectations are and if they are reasonable to meet or if this game bout to get the axe if this update fails to meet expectations.
we all know nobody from blizzard reads it, except mods that look at reports and that is about it.
companies create forums because they dont want to sift through thousands of emails and read customer feedback. So they call the forum “customer service and feedback” when in reality we just come here to vent, and not a single soul from Blizzard’s Dev team comes here to look or reply.
Blue posts use to be a thing that was often done, and now it is not. What blizzard should have done is released the game and called it a day. instead of makig it a live service.
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Lets be honest here for a second, i dont think the forums acted particularly hostile towards any of them. It depends how thick your skin is tho.
Their lack of activity is more likely due to the fact that they know, that at this point there is literally nothing they can do or say that would not explode in their face.
The situation is just not salvageable anymore, its hopeless.
The best thing they could announce or do at this point, is the selling of the IP or the hiring of a third party dev team to overhaul everything in the game on a massive scale and the promise to not touch it ever again on their own.
Anything else is just fuel to the fire that is getting bigger and bigger.
It’s me. My dad owns the internet, and with the internet, my dad owns this game.
I’m pretty sure the number of people reading these forums is -really low- relative to the player base size, and thats probably one big reason why they dont do much here.
Or, maybe, they are reworking their ways of communicating altogether. These days twitter or x seems to be the best place for getting information.
i remember back then during wow golden days mods is very active
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They’re partly responsible for what they’ve created. Hadn’t they caved in to the toxic community in 2017 and remained firm in terms of pushing their own gameplay ideas instead of listening to some of the clueless members of the community (streamers + pro players included), they wouldn’t be in that delicate position today.
They’re currently stuck with, indeed, a very abusive relationship with their customers (like one that is with a toxic group of friends or in a bad relationship), no idea how they could fix this.
Though I blamed the toxic community back in the days, I honestly can’t blame them now, given what Blizzard has done to the franchise since the 3-year content drought, F2P with bad monetization, 5v5, and lackluster content after a long period of literally nothing 
…
My post from July 2020 and nothing has really changed in the meantime.
This post been reinstated several times and it just didn’t get closed or deleted because I was doing my best to moderate it.
The big issue is that Blizzard has to treat it’s player differently and this philosophy completely died with the departure of Jeff Kaplan (not saying it was really present beforehand but it was better)
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I can remember we use to do stuff that would get us into trouble here and there. But yeah, it was a fun game.
1 ) Hiding under stormwind City.
2 ) Playing horde and locking down the stormwind auction house. only to get booted off the server after 45 minutes.
3 ) Stormwind Hide n seek.
4 ) Requiring a player to escort people to new locations since there was a lack of connecting locations (night elves), stormwind harbor not put in yet.
5 ) Server crashing Wintergrasp battles.
6 ) grinding for the headless horsemen mount (still do not have it). grrrr
7 ) Grinding for the protodrakes in Outlands.
8 ) Levitation battles with other priests on the side of teldrassil’s island. epic.
9 ) too much warsong Gulch.
10 ) Honor POINTS grinding.
11 ) Sliding UP the cliffs of Dun Morogh to reach the Old iron Forge Airport, and then waving at players going over-head with their flight paths and going “How’d you get up there?!” .
12 ) taking countless screen captures from downing raid bosses.
13 ) The constant screaming of “Get in Vent”.