And its easy for me to do so, I am just a player (who does not represent Blizzard) who really loves Overwatch. I post at my own discretion. I am a forum MVP (green text) because Blizzard knows I try provide honest and accurate information to the best of my ability and I help player sort out technical issues ranging from disconnections to earning OWL tokens.
Let me clarify something, I will agree that responses from official Community Managers (blue text) and Developers (orange text) are far and thin, however, the official forums is the official platform to provide feedback about the game. The new forum platform apparently has a lot of cool under-the-hood features to accumulate feedback quickly which helps provide good general feedback to the devs. Community Managers are responsible for this from what I understand. I myself sit back and observe most of these discussions, only chiming in to cite a past developer response if I feel it can positively contribute to the discussion.
Going to derail for a tiny bit here, I would like to point out that “smurfing” is a very ambiguous term. To learn the development’s team stance on this check this dev post from mid-2018 (click here). Now getting back on track, I do believe the concerns of player behavior and expectations overall, is a huge concern for Blizzard (as a company) however it is often not talked up front. Blizzard likes to keep policy enforcement quiet as much as possible for a more positive community overall. I personally think there could be improvements to certain decisions and be more disclosed, however that is solely my opinion.
Oh trust me, they have been running these crazy Blizzard forums for years, they swim through the rabble faster than the Zerg can swim through the ground. If you think this is bad, sit around the WoW and SCII forums for a bit.
Going to avoid getting into “Mercy Debate” rabble, all I want to see is her getting some ice cream… Once again, prior to the start of Overwatch League (ironically) the devs have been relatively quiet with communication on all fronts. I think that is now changing given the uptick in dev posts in the last week or so, and more importantly… juice, fat lore drops. Maybe I am a cat distracted by a laser light on this, but I personally think there is going to be some really good content for Overwatch coming. Are there issues with the core game that need attention? HELL YES, I know what they are and I firmly believe the devs too, but its taking time.
I truly appreciate the comment I really do, but I have to make sure it is very clear for everyone to understand. I DO NOT represent Blizzard. As you may have noticed, this year I finally got green text back which was not a feature in the new forums for quite some time. Before then, my posts only showed up in green in the Overwatch Tech Support forum (because I am in the Blizzard Customer Service & Tech Support forum MVP group). Unlike the World of Warcraft, StarCraft II or Diablo forums (which all of those games are very in-depth in terms of gameplay content such as quests), there is no Overwatch Community MVP group. So any posts I make that exceed outside the realms trying to provide information, should be considered my opinion only.
I also want to make it clear, it is my personal goal to always be a positive influence on the community, not just in the forums but in Overwatch in general. God knows I don’t always succeed as some players here hate me because of my opinions and knowledge of Blizzard’s policies often conflict with what they believe or campaign on the forums, and I feel bad for causing any hostility to such players, but I will always speak my opinion. I don’t have time to stream or run a YouTube channel so I can’t express myself through such platforms. I am a college student, working graphic design professional and an arcade technician with a huge addiction to coffee. Sometimes I don’t know why I dedicate so much time into communities of popular medias but in many ways, I see it as a great way to make friends. A while back, I supported the Pokémon community for several years, was even a judge at the 2004 Pokémon Trading Card Game world championships. Good times back then, but a very different game than today.
But yeah, I am glad that at the very least I can be an inspriation to you and others here on the forums, but please don’t see me repping Blizzard. That is not my role nor my place to do so. Please continue to provide feedback as much as you see fit. Tell them you agree, tell them you disagree, tell them you hate tofu stuffed spinich puffs. I am always passionate for this game and I encourage everyone who plays Overwatch to be passionate too.
(^^)v