BuT heS a genjI plaYeR - your average low ranked boosted support one trick forums dweller.
She’s beyond broken. How can anyone play tank and not feel miserable right now? How can she off-tank better than Roadhog, Zarya and dva as a supposed healer?
Reduce armor cap to 100, but keep the overall number the same, let armor be infront of shields so u can chip it away instead of being massively snowbally, and give her 7 sec cooldown on shield bash.
Holy hell she’s now maybe balanced. If she’s not move on from there either with buffs or nerfs.