Server issuees, need to be in NA servers not Brazilian

Since I bought the game I’ve been playing in NA servers cause they are the closest to me, I’m from Costa Rica, on those servers I got a latency of 120ms, but since a few days I’ve been sending to Brazilians servers and my latency is going to the roof (220ms), I need to know how to be connected to NA agian. This is annoying my gaming experience.

It sounds like something changed with your ISP’s routing table, and it could be permanent or temporary – only they would know. You might be able to connect to the NA servers by using a VPN. Blizzard won’t give you official support on your connection when using a VPN, but it’s not against the rules to use one.

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| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 196 196 0 0 7 0
No response from host - 100 40 0 0 0 0 0
192.168.11.205 - 0 196 196 8 12 50 11
172.21.21.150 - 0 196 196 7 13 48 10
rev85.101.telecablecr.com - 1 192 191 8 12 66 10
172.31.1.2 - 2 189 187 7 13 44 13
172.31.1.78 - 2 189 187 7 13 65 11
64.209.103.181 - 1 193 192 93 101 137 102
ae1-300G.ar5.MIA1.gblx.net - 1 192 191 93 99 154 93
No response from host - 100 40 0 0 0 0 0
No response from host - 100 40 0 0 0 0 0
BLIZZARD-EN.ear2.Miami1.Level3.net - 1 192 191 93 103 246 93
ae1-br01-eqmi2.as57976.net - 1 192 191 192 202 302 202
xe-0-0-0-1-br01-eqat2.as57976.net - 1 193 192 190 204 309 195
et-0-0-4-br02-eqch2.as57976.net - 1 193 192 108 119 243 136
be2-pe02-eqch2.as57976.net - 1 192 191 185 191 247 189
24.105.62.129 - 1 192 191 185 194 257 201
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I’d recommend to contact your Internet Service Provider about this issue, show them that WinMTR pointing to hop 5. Seems to be an issue with routing.

Thank you.

Hey Sigma, this is something the staff is now looking into. You can chime in on this thread from the staff (instructions for what to include are in the top post):