Says I have lootbox when I don't

I just competed a game on quickplay for a lootbox award and on the menu it shows me the lootbox icon but when I go into Lootboxs it says there is none. I play on console

You’ll gain non-event lootboxes from Role Queue incentives.

Use the [PREV] or [NEXT] keys at the bottom of the lootbox screen to switch between lootbox types.

If you’re on console then use the bump buttons.

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BTW it still can mean bug in UX, because lots of players just get confused with this. As my personal opinion, it’s better to not open event_lootboxes set if it’s empty (and any other empty set) and open usual lootboxes immediately.

Hello!

There was a problem with the containers.

After playing in a competitive match for the role of the tank, I got a container, the game displays that I got 2 containers, I thought what level it was, 2 containers are shown in the main menu and only 1 could open, the problem is that 1 is shown in the main menu, when pressed the button with containers shows that they are not there, please correct.

Regards, LoliBaron47!

P.S. Used a translator.

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