Add my account to the list that had it equipped and dropped down to Grandmaster from the other day. It’s almost like the hotfix “update” titles are running off the previous day before actual last day of the end of season 3.
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Missing Top 500 Rewards (Season 3). Please help in spreading the word about this megathread and other related threads regarding these issues.