Ranking Issues After Battle.net Launcher Broke

The ranking system messed up my rank. I was Diamond 4, then I had an issue where my battle net launcher completely broke. I had to reset my PC and when I got back in, I played a couple games of Overwatch and lost because healers can’t carry the team. So it put me from Diamond 4 to Plat 4. Today I won 5 games and expected to rank up to at the least, plat 3, however it told me that the whole time I was “plat 4” I was actually gold 4 so it re ranked me to gold 3. You can watch my replays and look through my game statistics, it CLEARLY shows that I’m not a gold player and something is wrong with my rank. Please fix this or I will genuinely never play the game again.

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You are not alone in experiencing this bug. Assuming your win-loss ratio is positive, you might be experiencing the bug in which during a rerank, your initial rank is demoted five subdivisions before the adjustment takes place. There’s a ton of posts under my thread under: Incorrect Rank Adjustment regarding players with those exact bugs if you’d like to read more about it: Comprehensive Thread Of All Top 500/Competitive Bugs. If you can, could you record your bugged rank adjustment, making sure that at some point in the video it shows your pre-adjustment rank, either from the queue menu or the career profile, and link that video to the thread? Any help in spreading the word about this megathread would be greatly appreciated.