You are not alone in experiencing this bug. You might be experiencing either the bug that prevents your rank from being adjusted or the bug in which during a rerank, your initial rank is demoted five subdivisions before the adjustment takes place. There’s tons of posts under my thread about players with those exact bugs if you’d like to read more about it. Comprehensive Thread Of All Top 500/Competitive Bugs. I’ve compiled a list of posts regarding similar bugs under: Incorrect Rank Adjustment. Any help in spreading the word about this thread would be greatly appreciated.