I just finished my 5 games as gold 5 in support. On the rank up screen is showed me as starting out as silver 5 instead of gold and then ranked me up to silver 1. My rank is still showing silver 1 but my career profile still shows my highest was gold 5.
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Yes, demotions are always shown as promotions. I just got demoted from Plat 5 to Gold 1. It showed Gold 5 to Gold 1 on the promotion screen. I have reported this bug several times but they don’t seem interested.
You are not alone in experiencing this bug. Assuming your win-loss ratio is positive, you might be experiencing the bug in which during a rerank, your initial rank is demoted five subdivisions before the adjustment takes place. There’s a ton of posts under my thread about players with those exact bugs if you’d like to read more about it: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Incorrect Rank Adjustment. If you can, could you record your bugged rank adjustment, making sure that at some point in the video it shows your pre-adjustment rank, either from the queue menu or the career profile, and link that video to the thread? Any help in spreading the word about this megathread would be greatly appreciated.