Problem With the new update

When I try to play it keeps coming up with this message game is running, and when I load up the game and play a match all I see is a black screen.
I need help so I can play Overwatch.
I have also restarted my computer and It will still not work.

Are you using a Razer Chroma device? Known Technical Support Issues - Updated Oct 13, 2021 - #16 by Drakuloth