LOVE the hero designs from visually to their personalities to the interesting little tid bits through dialogue and lore. I honestly think it’s the biggest reason I keep playing. The characters are just enjoyable. Brigitte, Torbjorn and Junkrat are probably my favorites.
Dorado is my personal favorite map, though not due to layout or anything lol. I just love me some Spanish guitar, sounds heavenly.
Favorite dev decision is a but tougher but I’ll say the April Fools stuff. It’s nice that every once in a while they can just go nuts and have fun with what’s possible.
And my favorite gameplay aspect is probably the team coordination, even if it doesn’t happen all that often. I play solo and I’m too shy to join voice but those rare instances when a team just clicks? When you and your teammate say “my ultimate is ready,” turn to look each other in the eye and nod in understanding before either wiping the enemy team or failing gloriously? BEAUTIFUL.