Install from a Disk
- Insert the Disk
- The game installation will appear next to What’s New
- Wait until the loading bar has finished
- (optional) Press the Options button and check for Updates
The game will be listed in the Library afterwards even if the disk is not inserted. A disk symbol next to the game will indicate that the game disk needs to be inserted before you can launch the game.
Digital Install
- Navigate to Playstation Store
- Move up or hit the triangle button to search for a game in the store
(alternatively navigate through the categories to find it)
- Select Download (or Buy if you don’t own the game)
- Wait for the download to complete
The download process is displayed in the store and game reel. More detailed information can be found under Notifications -> Download. There you can also pause or abort the process.
Available DLC’s are usually installed automatically in the process.
Redeem a Code
- Navigate to the Store
- Move down and select Redeem Codes
- Enter the code
- Confirm the process
Redeeming a code will automatically start the download of the product.
Alternatively, codes can also be claimed here.
Install a Missing DLC
- Open up the game overview from the game reel or Library
- Select Related Items
- Choose My Add-Ons
- Select the DLC to install and press the X button
The installation process is displayed below the game and also under Notifications -> Downloads. In there, the download can also be aborted or paused.
The PS4 usually installs all owned DLC together with the game installation or when purchasing a new DLC.
Restart the Game
- Press the Playstation Button to view the main menu
- Highlight the currently active game
- Press the Options button on the controller
- Select Close Application
- Confirm the dialog
- Press X to start the game again.
All unsaved progress will be lost when forcefully closing the application.
Restart the Console
- Navigate to the top menu and select Power
- Got to Power Options
- Select Restart PS4
The PS4 will perform a full reboot. For network troubleshooting, the router should be power-cycled as well.
Power-cycle the console:
- Hold down the power button at the front of the PS4 until it turns off
- Disconnect the power cable for at least 10 seconds
- Plug in the power cable again and turn on the PS4
Uninstall a Game
- Select the game from the overview
- Press the Options button on the controller
- Choose Delete
- Confirm the deletion
Deleting a game can help with constant freezes or crashes. Keep in mind that re-downloading might take some time based on your internet connection.
Delete Local Save Game
- Navigate to the top menu and select Settings
- Go to System Storage Management
- Select Saved Data
- Chose the game data to delete
- Press the Options button on the controller
- Select Delete
- Confirm deletion of data
Save games can be saved online and synchronized. However, this is a PlayStation Plus feature and you must enable it first.
Sync Save Games
- Navigate to the top menu and select Settings
- Select Application Saved Data Management
To upload save data:
- Select Saved Data in System Storage
- Activate Upload to Online Storage
To download save data:
- Select Saved Data in Online Storage
- Navigate to the wanted save game
- Activate Download to System Storage
Using the online storage is a PlayStation Plus feature but it can be helpful if the player needs to delete his save data during troubleshooting.
Delete the Local Profile
- Navigate to the top menu and select Settings
- Select Users
- Select Delete User
- Pick the profile to be removed
- Hit X and select Delete
All local profile data will be deleted. Important screenshots or save games should be backed up or stored online (PS Plus required).
A new user can be created afterwards and synced with the player’s online profile.
2 Likes