This is kind of an old issue that I should have noted when it happened. It was like at least six months ago. I used to always get around 20-27 PING in game and one day it rose to like 42-49 and it’s been like that ever since. When I check an internet speed test website, it shows my PING at 27 every time so it shouldn’t by my ISP’s fault. I don’t know what would cause this. Could an update to the game lower my PING? Did Blizzard close some servers that were near me or something, and would that have this effect? It really stinks because I never used to notice latency while playing but now it seems pretty bad sometimes.
First be advised with version 1.20, that Overwatch no longer tracks connection by the measurement of ping, but by the full RTT turnaround which is now measured in Latency. This means that value will increase but there is actually no difference in your actual connection speed. See this post for details:
The best way to determine where and why your connection latency has increased is to run a WinMTR test.
WinMTR instructions:
- Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
- Unzip the WinMTR.zip file to the Desktop.
- Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
- Run the WinMTR.exe
- Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78 - Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
- Click on “Copy text to clipboard”, then return to this forum thread.
- Type two sets of four squiggly lines and then paste the contents of the WinMTR test between:
~~~~ Paste WinMTR Test Results Here ~~~~
If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:
- US West - 24.105.30.129
- US Central - 24.105.62.129
- Brazil - 54.207.107.12
- Europe - 185.60.114.159
- Europe - 185.60.112.157
- Korea - 211.234.110.1
- Taiwan - 203.66.81.98