I know OWL skins were going to become unavailable. I literally bought enough tokens to purchase the Cassidy OWL skin before it was too late. And when S13 dropped my skin disappeared? Is that how is was supposed to work and I just didn’t realize? Can someone please elaborate, thank you!
If you already purchased it and your purchase went through, you should have it. If you don’t, probably a bug (and can be reported on the bug report forum).
If there was an issue with your purchase or you still don’t have it in, say, a month, open a ticket.