OWL grey skin issue

I just got the OWL grey ana skin but somehow only grey no white.

And this happened once before on grand final last year that I only got the grey tracer skin still no white.

Anyone else got this issue as well? :neutral_face:

Hey there, don’t stress too much at the time. You do own the Ana White skin, but I think the current game patch is bugged about unlocking it. I will post updates in this thread: