I just think they also need to be careful, sometimes in balancing less is more, and more is just… clutter. A good example is release Brig, she did so much, she was a tank, dps and healer all rolled into one. Which arguably did more damage to the game, say in comparison if she was released underpowered, if you get where I’m coming from.
That being said, they do need to make sure support is a role worth playing. For how they go about it… I guess we’ll find out October.