The game was a little choppy, so i closed the game and started shutting down procresses running in the background that seemed excessive. Now when I try loading the game, a black window opens up, like the game is about to launch, and then it closes after a second or two.
Things I’ve tried include: turning PC off and on again; checking videocard drivers; scanning Overwatch for damaged files; running Battle.net as admin; installing software to make sure a keyboard key wasn’t stuck; reinstalling Overwatch; reinstalling Battle.net then reinstalling Overwatch. Nothing had worked so far. I am able to run Hearthstone just fine. Or other shooters, like TF2 just fine.
I have a 8700k, 32gb of ram, 5700XT, windows 10 pro 64 bit, 285GB free in the 2TB ssd I have Battlenet and OW installed in.
thanks for the reply. It seemed like more effort that the support ticket response that just copy pasted the entire troubleshooting guide. I don’t have Razer Chroma. I think i accidentally just deleted some program in windows that is required for OW. As deleted excessive background programs is what I was going right before it stopped launching. And nothing would fix the problem. I ended up just having to do a fresh install of Windows.