Hey y’all,
Have you tried any of the steps here? If you have Razer you may also want to try these steps. If none of that helps, then let’s get a DxDiag:
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Press Windows Key + R.
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Type DxDiag and press Enter.
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In the DxDiag window, click Save All Information.
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Name the file “dxdiag” and click Save
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Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “code” button (</>). That’ll make the information much more readable.
It should look like this.