The sad thing is, that we don’t even know when we can use Sonic Studio again. I’m currently playing with Mono Sound coming through the Soundcard without having the Software active. Blizzard really has to fix the issue and that should happen very soon. Yet, they don’t even mention and acknowledge the driver-software issue anywhere.
I contacted Support about it, but they only answered with an automatic response.
Greetings,
Thank you for contacting Customer Support. We are currently experiencing an increase in contacts and as a result, we are unfortunately unable to respond to your ticket personally at this time. We have found that a large majority of the contacts in our ticket queue are already resolved or related to currently known issues, given the longer wait times we wanted to respond as fast as possible by sending this reply. Below is a list of resources that may assist with understanding the current known issues that Overwatch 2 is facing at this time.
Overwatch 2 Known Issues - October 25, 2022
Overwatch 2 Launch Status Update
Please note that if an issue is on the Known Issues list, Customer Support cannot assist further with that type of issue. Troubleshooting attempts will be unsuccessful for these problems, and the only fix for now will be to wait for a resolution from the development team. Similarly, any compensation for these issues would be delivered to all affected players by the dev teams. We do not provide individual compensation for mass issues in the interest of fairness.
So I don’t have any hope to be able to play with proper sound or even surround sound any time soon.
It’s crazy to think that OW1 worked fine and OW2 Beta did too but that OW2 release will be such a mess is not understandable. Besides all the other issues the game currently has and is running into of course.