My friend can’t get into his account, for quite some time now…im talking months.
He used to play OW but not anymore and when he tried it again that message popped up… On both EU and US. Can someone help us with the solution ?
Hey Stark,
We aren’t really able to assist with account issues through the forums but based on what you described, your friend may be logging into the wrong email account. If they are sure it’s the right account or can’t remember the old account, then I would suggest having them create a support ticket to get additional help with the account.
Hi, thank you for replying ! He is able to log into blizzard battle net so i think thats enough to be able to join the game. However i will use the option you suggested anyway. Thanks and cheers !