Overwatch latency issue

Is there any fix for this latency issue with overwatch? I ran a winmtr and this is one of the lines support sent to me (1 | 517 | 516 | 14 | 91 | 696 | 78 |) with their response (On that line we’re seeing some slight packet loss as well as an average latency of 91 ms and a spike of 696. This seems to be where your issue is as the last ping was 78 ms which matches up with what you were seeing in-game.)

My latency is steady 70-80 from what I’m noticing and it’s pretty much unplayable now. Do you think I need a new modem and router? I’m currently running a powerline adapter and it seemed to get better using that than a wireless connection.

Unfortunately all of the useful information is stripped from the line you shared. If you removed links to be able to post, you can use the </> icon to help share the original. If you don’t have the original, try following these steps from the sticky post in this forum. Common Connection and Latency Issues - #4 by Glaxigrav