Overwatch Forums

Overwatch failing launch

Technical Support

Nicole-1893 April 22, 2020, 9:02am 2

Fae:

I click play and a black screen pops up after saying the game is running, then the black screen goes away and the play buttion is clickable again.

Did you see this sticky thread about this issue?

Known Technical Support Issues Technical Support

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

Let me know if that helps.

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