Hello.
Recently my Overwatch has been disconnecting me from the game server whenever I try to play. I boot the game up just fine but then it comes up with that red disconnection logo. I can then log back in and it will either do it again shortly after, or much later. My internet connection seems fine but it might be having the smallest spike I can’t see. I’ve only been having this problem as of the past few weeks and I’ve played Overwatch for 2 years now.
I ran one of the those Looking Glass tests and this is what it came up with. Please can someone diagnose this for me?
TRACEROUTE:
traceroute to 82.18.199.17 (82.18.199.17), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.297 ms 0.287 ms 0.285 ms
2 37.244.24.131 (37.244.24.131) 290.664 ms 303.655 ms 303.839 ms
3 Blizzard Blizzard 0.937 ms 0.948 ms 0.948 ms
4 137.221.66.40 (137.221.66.40) 0.591 ms 0.604 ms 0.604 ms
5 137.221.78.54 (137.221.78.54) 103.094 ms 103.110 ms 323.010 ms
6 * * *
7 137.221.78.34 (137.221.78.34) 26.791 ms 26.824 ms 26.829 ms
8 nl-ams14a-ri1-ae-26-0.aorta .net (213.46.182.193) 0.760 ms 0.772 ms 0.772 ms
9 * * *
10 nl-ams04a-ri3-ae-9-0.aorta .net (84.116.130.242) 0.954 ms 0.937 ms 0.952 ms
11 * * *
12 leic-core-2b-ae4-0.network.virginmedia .net (62.254.84.58) 10.583 ms 10.633 ms 10.605 ms
13 * * *
14 cpc135090-derb19-2-0-cust784.know.cable.virginm .net (82.18.199.17) 20.477 ms 20.519 ms 23.049 ms
22/01/2021 11:05:15 UTC
TRACEROUTE:
traceroute to 82.18.199.17 (82.18.199.17), 15 hops max, 60 byte packets
1 Blizzard Blizzard 6.915 ms 6.904 ms 6.902 ms
2 37.244.25.2 (37.244.25.2) 290.099 ms 306.104 ms 306.268 ms
3 Blizzard Blizzard 2.533 ms 2.549 ms 2.552 ms
4 137.221.66.34 (137.221.66.34) 2.065 ms 2.083 ms 2.084 ms
5 137.221.77.82 (137.221.77.82) 23.235 ms 23.251 ms 23.253 ms
6 137.221.65.19 (137.221.65.19) 9.033 ms 7.486 ms 7.482 ms
7 137.221.79.34 (137.221.79.34) 16.760 ms 16.771 ms 16.757 ms
8 uk-lon03a-ri1-ae-25-0.aorta .net (213.46.175.253) 7.806 ms 7.888 ms 7.874 ms
9 * * *
10 uk-lon01b-ri1-ae-23-0.aorta .net (84.116.135.30) 8.959 ms 8.632 ms 8.370 ms
11 * * *
12 * * *
13 leic-core-2a-ae4-0.network.virginmedia .net (62.254.84.54) 20.278 ms 20.298 ms 20.303 ms
14 * * *
15 cpc135090-derb19-2-0-cust784.know.cable.virginm .net (82.18.199.17) 59.244 ms 45.139 ms 48.808 ms
22/01/2021 11:05:15 UTC
PING:
PING 82.18.199.17 (82.18.199.17) 56(84) bytes of data.
64 bytes from 82.18.199.17: icmp_seq=1 ttl=50 time=21.7 ms
64 bytes from 82.18.199.17: icmp_seq=2 ttl=50 time=29.2 ms
64 bytes from 82.18.199.17: icmp_seq=3 ttl=50 time=23.5 ms
64 bytes from 82.18.199.17: icmp_seq=4 ttl=50 time=28.7 ms
— 82.18.199.17 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 21.733/25.800/29.200/3.238 ms
22/01/2021 11:05:15 UTC
PING:
PING 82.18.199.17 (82.18.199.17) 56(84) bytes of data.
64 bytes from 82.18.199.17: icmp_seq=1 ttl=51 time=25.3 ms
64 bytes from 82.18.199.17: icmp_seq=2 ttl=51 time=26.1 ms
64 bytes from 82.18.199.17: icmp_seq=3 ttl=51 time=30.8 ms
64 bytes from 82.18.199.17: icmp_seq=4 ttl=51 time=25.8 ms
— 82.18.199.17 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2997ms
rtt min/avg/max/mdev = 25.327/27.043/30.884/2.242 ms
22/01/2021 11:05:15 UTC
MTR:
Start: Fri Jan 22 11:05:15 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.4 0.0
2.|-- 37.244.24.131 10.0% 10 308.1 283.8 260.7 310.7 21.2
3.|-- Blizzard 0.0% 10 12.5 1.9 0.6 12.5 3.7
4.|-- 137.221.66.40 0.0% 10 26.4 3.1 0.3 26.4 8.2
5.|-- 137.221.78.54 0.0% 10 59.4 90.2 0.9 301.9 99.6
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.78.34 0.0% 10 1.1 1.2 1.0 1.4 0.0
8.|-- nl-ams14a-ri1-ae-26-0.aorta .net 0.0% 10 0.9 2.6 0.7 18.4 5.5
9.|-- nl-ams17b-rc1-lag-8-0.aorta .net 90.0% 10 0.8 0.8 0.8 0.8 0.0
10.|-- nl-ams04a-ri3-ae-9-0.aorta .net 0.0% 10 1.1 1.2 1.0 2.0 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- leic-core-2b-ae4-0.network.virginmedia .net 0.0% 10 10.7 11.1 10.7 12.1 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- cpc135090-derb19-2-0-cust784.know.cable.virginm .net 0.0% 10 29.9 33.8 21.7 65.4 14.0
22/01/2021 11:05:15 UTC
MTR:
Start: Fri Jan 22 11:05:15 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
2.|-- 37.244.25.2 0.0% 10 316.6 290.0 265.0 316.6 19.5
3.|-- Blizzard 0.0% 10 0.8 0.9 0.8 1.1 0.0
4.|-- 137.221.66.34 0.0% 10 0.5 6.3 0.4 55.1 17.2
5.|-- 137.221.77.82 0.0% 10 8.8 10.7 7.4 39.0 9.9
6.|-- 137.221.65.19 0.0% 10 7.4 16.4 7.4 65.0 19.5
7.|-- 137.221.79.34 0.0% 10 7.8 9.4 7.4 25.4 5.6
8.|-- uk-lon03a-ri1-ae-25-0.aorta .net 0.0% 10 16.1 10.3 7.8 23.2 5.2
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- uk-lon01b-ri1-ae-23-0.aorta .net 0.0% 10 8.2 8.2 8.0 8.4 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- leic-core-2a-ae4-0.network.virginmedia .net 0.0% 10 19.0 18.8 18.5 20.0 0.3
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- cpc135090-derb19-2-0-cust784.know.cable.virginm .net 0.0% 10 36.4 28.2 22.9 36.4 4.5
22/01/2021 11:05:15 UTC
I had to separate the dot net parts since it counted as a link which isn’t allowed on here.